SMART Strategies

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Customized sales training in El Paso, TX, for your team.

Employee Training and Development in El Paso, TX

At SMART Strategies, we customize our employee training and development in El Paso, TX, to match your specific business needs. After careful evaluation, we help your company create a vision and provide you with tools to achieve it. The following services are part of our enlightened, step-by-step strategy to raise a company's level of performance.

Tailored Messages

Glenn can tailor his message to your company's needs and has been invited to speak for a variety of reasons. He is often an introductory speaker to kick off an event on a positive and exciting theme and has been a keynote speaker to push home a broader message and tie together the overall mission of an event. Glenn provides motivational speaking services that bring the team together during the start of any new business. He is an ongoing speaker who keeps the excitement high when a company is striving for new levels of performance. Combine Glenn's results-oriented speaking engagements with the SMART Strategies customized business-training, and you'll give your staff the tools to make your business more successful.

We discover new ways to improve your business in El Paso, TX.
In-house training for employees in El Paso, TX.

Company Evaluation

The first step in developing ways to improve your business is creating a vision for your company and yourself. We work with your management and staff to help you evaluate your business and decide where you are, where you want to be, and the best way to get there.

In-House Training and Motivation

Because our goal is to help you build your business, we use our in-house training and motivation techniques with your internal staff at all infrastructure levels. Our in-house training empowers your employees to serve a greater number of customers better and to improve upon their interpersonal skills.

Customer Care Departments

We help improve customer service by setting up a customer care department that will help you evaluate your performance and meet the individual needs of your customers. We also help you establish long-term relationships with your clients by maximizing customer feedback, which is imperative to creating a successful business.

Lead Tracking System

Feedback from your customers is a vital tool, and many companies are not equipped to use it. A lead-tracking system lets you see what motivates your customers and what your company can do to serve them better. We help develop lead-tracking systems that give you the opportunity to learn, from the customer's point of view, what works and what does not.

Customer Appreciation and Retention Programs

Let us work with you to develop programs that show your customers how valuable they are to your business. Our customer appreciation and retention programs elicit customer opinions, suggestions, and comments, and we help you use this information to improve your business and expand your opportunities.

Presentation Skills

An excellent presentation is critical when you are working on getting customers to realize that your product or service is exactly what they need. We show you how to sharpen your presentation skills through understanding everything your company has to offer.

Motivational Speaking

Glenn Gelabert is one of the Southwest's leading sales motivators. Since he founded his company, hundreds of businesses have benefited from his powerful message, backed by powerful concepts, personal anecdotes, and time-tested truths. The results have been higher profits, motivated teams, and clearer communication. Glenn's message will lift you up and help you overcome fear and procrastination and discover new ways to ways to improve your business.

Sales Training

Your sales teams will learn the most effective way to cultivate customers for life. With our sales training services we give team members the tools they need to gain and keep the trust and confidence of their customers. The focus is placed on the essential elements of a successful sale, such as presentation, perception, probing skills, and presenting the features, advantages, and benefits of their product or service. We continually teach sales teams to focus on the intent of their actions. Learn More >

Creating Enthusiasm and Passion

To be successful in any business, you must demonstrate enthusiasm and passion for your product or service. Enthusiasm for our employee training and development is contagious, and it inspires people to listen better, think longer, and have more positive attitudes. Passion is what makes your product or service better, faster, more effective, or more beneficial for your customer.

Extensive Training in Overcoming Objections

Learn how to respond to sales objections and rejections. We'll help you create a "rebuttal book," specifically for your company.